Live view thru browser is lagging

[stumper66]

When I view my cameras on the console app, it is in real-time with minimal delay.

However when I view my camera thru my browser (on my home-wifi with Firefox) the live view is usually up to 10 seconds behind real-time.
Is there anyway to reduce or remove this delay?

[Kbond]

Hello,

You can try to reduce the video quality that Sighthound is sending to the browser. You can follow the directions below:

Mac - Click Sighthound Video > Preferences > Remote Access > Advanced
Windows - Click Tools > Options > Remote Access > Advanced

Once you are here, you can see Maximum Live Video Resolution - try setting it to something a little lower as well as making sure the Enable live stream fast start is checked.

Can you please give that a try? Let us know if you have any other questions or concerns besides that, thank you!

Regards,
-Kevin

[stumper66]

It doesn't seem to make a difference.

Also sometimes the feed is smooth, other times not. It appears to happen only on one particular camera.