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Sighthound won't connect to cameras after Mac update

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sighthoundian
 
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Joined: Mon Sep 15, 2014 3:06 pm

Sighthound won't connect to cameras after Mac update

by sighthoundian » Sun Jan 21, 2018 10:27 am

Hello
My Sighthound won't connect to cameras after Mac OS 10.13.2 update. Is anyone here having the same problem? When I go to the "edit camera" under tools it can't connect and when I try to use the view my camera through web browser it says: "The device can no longer be found on the network. It may be rebooting." But if I go to my web browser and type in the camera IP address it is online. Plus from other Apps that I use to see the camera they are working. Just Sighthound is not connecting to camera anymore.

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Kbond
 
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Joined: Wed Nov 15, 2017 5:51 pm

Re: Sighthound won't connect to cameras after Mac update

by Kbond » Sun Jan 21, 2018 10:30 am

Hello,

We are sorry to hear that you are having issues with your camera connectivity. Can you please click Help > Report a Problem which will send us over your logs to help us diagnose your issue further? We can continue this conversation in that email thread.

We will be standing by for your log submission, thank you!

Regards,
-Kevin

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sighthoundian
 
Posts: 25
Joined: Mon Sep 15, 2014 3:06 pm

Re: Sighthound won't connect to cameras after Mac update

by sighthoundian » Sun Jan 21, 2018 10:46 am

Solved.
I just used the enter IP address manually and it worked.


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