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Sighthound re-install

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stephan06
 
Posts: 6
Joined: Sat Dec 09, 2017 6:06 am

Sighthound re-install

by stephan06 » Sun Jan 07, 2018 12:57 am

Hi Sighthound has stopped sending alerts. Is this because the trial version for 1 camera expired?

I have reinstalled sighthound and added the 1 camera and deleted the iphone app and reinstalled.

The app is not sighned in yet it shows 10 alerts “red dot with the number 10”

The desktop windows app also does not have the option to send mobile notifications and the only option avialable is “send email”?

Is it picking up the first installation | left over files ?
Thanks

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Kbond
 
Posts: 194
Joined: Wed Nov 15, 2017 5:51 pm

Re: Sighthound re-install

by Kbond » Sun Jan 07, 2018 11:12 am

Hello,

The Starter version which is the downgraded Trial version has a lot less features then the paid versions. You can find the differences at the link below:

https://www.sighthound.com/support/what ... n-editions

If your Trial has not expired, you can click Help > Report a Problem and we can investigate this issue further since this will send us over your logs.

Please let us know if you have any other questions or concerns, thank you!

Regards,
-Kevin


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