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SRICam won't connect

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dradb
 
Posts: 38
Joined: Wed Oct 08, 2014 3:53 am

SRICam won't connect

by dradb » Sun Jan 07, 2018 12:22 am

I am trying to connect a SRICAM to Sighthound. I have 3 cams already.
The SRICAM app and SRICAM PC app work fine.
I cannot see the camera in my browser when I click the link from Sighthound.

What next please?

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Kbond
 
Posts: 194
Joined: Wed Nov 15, 2017 5:51 pm

Re: SRICam won't connect

by Kbond » Sun Jan 07, 2018 10:54 am

Hello,

Can you please click Help > Report a Problem? That will send us over your Sighthound logs which will help us investigate this issue further. In the report can you please reference the name of your camera as well as the make and model of the camera. We can continue this conversation there.

I will be standing by for your reply, thank you!

Regards,
-Kevin


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