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Kbond
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- Posts: 194
- Joined: Wed Nov 15, 2017 5:51 pm
by Kbond » Sat Dec 16, 2017 4:29 pm
Hello,
We are sorry to hear that you are having trouble playing a clip. I am assuming this is on your mobile device? Can you please click Help > Report a Problem on the machine running Sighthound? This will send us all of your logs to help us diagnose your issue further. We can continue this conversation in that email thread. I can also, post any remedies back on this page so others know what happened.
We will be standing by for your logs, thank you!!
Regards,
-Kevin