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Video is choppy and has artifacts

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Max&Leo
 
Posts: 50
Joined: Wed Jul 23, 2014 8:44 pm

Video is choppy and has artifacts

by Max&Leo » Sat Nov 11, 2017 2:41 pm

I have major lag times in my videos. I also have this issue where artifacts appear (in this pic the same car appears twice in the image). What can I do to correct this?

Setup:
•Cameras are all Amcerst: IP4M-1028E; IP2M-844E; IP4M-1025E
•All cameras have ethernet cables
•Some are POE and some are externally powered
•I have not adjusted the factory video settings on the cameras
•Computer is iMac with 2.7GHz Intel Core i5; 12GB Memory
•Sighthound version is 5.3
•The problem occurs even if I turn off all the cameras but one, but it definitely gets worse as more cameras are turned on.

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Last edited by Max&Leo on Sat Nov 11, 2017 3:29 pm, edited 1 time in total.
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Max&Leo
 
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Re: Video is choppy and has artifacts

by Max&Leo » Sat Nov 11, 2017 2:42 pm

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Max&Leo
 
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Re: Video is choppy and has artifacts

by Max&Leo » Sat Nov 11, 2017 2:50 pm

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Max&Leo
 
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Re: Video is choppy and has artifacts

by Max&Leo » Wed Nov 15, 2017 5:35 pm

Bump for answers
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sv_alex
 
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Joined: Tue Jul 11, 2017 2:15 pm

Re: Video is choppy and has artifacts

by sv_alex » Wed Nov 15, 2017 5:36 pm

Max&Leo,

Please open a ticket via Help -> Report a problem, so we can help you troubleshoot.

Best,
- Alex
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