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Deecam error

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adelina
 
Posts: 1
Joined: Sat Sep 02, 2017 3:11 am

Deecam error

by adelina » Sat Sep 02, 2017 3:18 am

Hi! I need your support for one of my Deecam. It worked perfect for a few months, but suddenly it makes a strange noise and the infrared lights goes on and off. Is there something I can do to make it work again? Thanks a lot!

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Devin
 
Posts: 719
Joined: Wed Mar 12, 2014 5:48 pm

Re: Deecam error

by Devin » Tue Sep 05, 2017 9:44 pm

Hi adelina,

It sounds like either the camera is switching to IR mode frequently, or the camera is rebooting. Do you see footage of the camera switching to IR mode, or do you see any gaps in the footage?

Regards,

-Devin


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