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Versions newer than 4.0.3 can not connect to my cameras

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Alsaeed
 
Posts: 3
Joined: Fri Aug 11, 2017 8:08 am

Versions newer than 4.0.3 can not connect to my cameras

by Alsaeed » Fri Aug 11, 2017 8:21 am

Greetings,

I have Sighthound configured for two cameras. I am currently running version 4.0.3. The problem that when upgrading to any newer versions including v4.x and v5.x, I get error message "Could not connect" for both cameras. When I go through the wizard to the test page, both cameras show the picture, but the software cannot connect to them after clicking "Finish".

Once I downgrade the software to version 4.0.3 or earlier, it resumes connection to both cameras normally.

I am a paying customer and I submitted bug reports and tried to contact the support email, but didn't get any response!!

Any suggestion?

Thanks,

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