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Samsung QNO-7010R won't connect

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Hefe
 
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Joined: Thu May 18, 2017 5:05 pm

Samsung QNO-7010R won't connect

by Hefe » Thu May 18, 2017 5:14 pm

I'm trying to connect this Samsung camera. (It's labeled Samsung, but the website is for Hanwha security, I think Samsung acquired them? https://www.hanwhasecurity.com/products ... 7010r.html)

Anyway, it's an IP camera that is supposedly ONVIF profile S and G compatible, has settings for RTSP, I just can't figure out how to make it connect. Just get "Could Not Connect" all the time. Mainly trying RTSP as I cannot find a stream path documented to do HTTP. Anybody know this camera? Am I out of luck?

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Devin
 
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Joined: Wed Mar 12, 2014 5:48 pm

Re: Samsung QNO-7010R won't connect

by Devin » Wed May 24, 2017 7:53 pm

Hi Hefe,

This camera claims to support ONVIF so you should be able to connect using the directions in this support article: https://www.sighthound.com/support/onvif-camera-setup. Some cameras have ONVIF disabled by default or require you to create a custom username and password specifically for ONVIF. You should be able to do both of these on the cameras configuration web page.

If the camera still does not connect after following those directions, please send us a bug report by going to Help > Report a Problem. Be sure to include a link to this post so we know the report is from you.

Regards,

-Devin


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