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Galaxy S5 Notifications

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enajj
 
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Joined: Thu Apr 09, 2015 1:23 am

Galaxy S5 Notifications

by enajj » Thu Feb 16, 2017 12:14 am

Hi
Today My Samsung Galaxy S5 phone automatically updated the sighthoud APP to the latest version

Since the update I no longer receive alert notifications Ie no sound and pop up alert
Looked in the phone setting's and everything appears to be fine
Tried restarting app and the PC its linked too
Does anyone have any advice as to how to fix etc as obviously this is very important to me
or how to roll back the update on my phone
Thanks in advance

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ryan
 
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Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: Galaxy S5 Notifications

by ryan » Thu Feb 16, 2017 3:12 pm

Hi enajj,

Push notifications should be working as expected in the latest release. From within the Android application please try disabling and re-enabling push notifications, this will hopefully correct the issue for you.
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enajj
 
Posts: 4
Joined: Thu Apr 09, 2015 1:23 am

Re: Galaxy S5 Notifications

by enajj » Thu Feb 16, 2017 6:54 pm

Hi
I thought I had tried that before posting here so I tried it again
and now the app is working fine,

Thanks


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