Close

Timing for remote access fix

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

no avatar
djbdgf
 
Posts: 1
Joined: Sun Feb 12, 2017 6:57 pm

Timing for remote access fix

by djbdgf » Sun Feb 12, 2017 7:01 pm

When will the remote functionality bugs be corrected? I'm getting alerts constantly that there is activity at my mom, but cannot access any of the video. The cameras are set up at a second home, so remote access is just about all that matters to me. As much as I love Sighthound, it needs to be fixed immediately or I'll be forced to change to something else.

User avatar
ryan
 
Posts: 1015
Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: Timing for remote access fix

by ryan » Wed Feb 15, 2017 9:54 pm

Hello djbdgf,

Without more information about the exact scenario you are encountering trouble with I can't provide a great deal of guidance or advice, but we are working every day to fix any bugs encountered or correct any pain points in the application for our users. If you can elaborate on the issue you are encountering we can likely provide guidance or at minimum inquire for further details which may assist in solving your particular issue.
Learn more about Sighthound Video in our support pages - Reference Guide | All Articles
Are you a developer? Check out our cloud APIs - Demo | Docs


Return to Technical Support