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Cameras no longer connect

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WfromL
 
Posts: 20
Joined: Sun Feb 08, 2015 2:47 pm

Cameras no longer connect

by WfromL » Fri Feb 10, 2017 5:12 pm

Have been using Sighthound since version 2, now on 4.0.1, with 2 Panasonic cameras.
Suddenly these cameras no longer connect. Downgraded to 3.01, same problem.
The cameras are working, I can see them in a browser, the address is correct, in fact nothing at all has changed.
Any suggestions?

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WfromL
 
Posts: 20
Joined: Sun Feb 08, 2015 2:47 pm

Re: Cameras no longer connect

by WfromL » Fri Feb 10, 2017 5:28 pm

Additional information:
I installed a single camera (unlicensed) Sighthound 3.02 on another computer on the same home network. This also fails to connect. However, there is some "life" in it: when I go to "test your camera connection" I can see the camera working in the small window. However when I click "finish" I have no image, keeps saying "could not connect, we will keep trying".
Very mysterious to me.
Everything else on my network is working normally, except for Sighthound :(

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WfromL
 
Posts: 20
Joined: Sun Feb 08, 2015 2:47 pm

Re: Cameras no longer connect (solved, sort of)

by WfromL » Sat Feb 11, 2017 7:50 am

About 6 hours after my previous posts my computer crashed. Had to use Windows repair/restore to get it working again. Then I couldn't restart Sighthound, had to reinstall the program. Now it is working normally.
Windows event viewer gives me no clue as to what went wrong, Sighthound has no log entries either.
So probably not a Sighthound issue but a Windows mystery.

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ryan
 
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Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: Cameras no longer connect

by ryan » Wed Feb 15, 2017 9:25 pm

Sorry you encountered trouble, but glad it seems to be resolved! Let us know if you have any additional issues we can help with.
Learn more about Sighthound Video in our support pages - Reference Guide | All Articles
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