Only receiving notifications on one iOS device

[nunuvyurbiz]

Hi. I have the Sighthound app installed on multiple iOS devices, and I can remotely access Sighthound successfully on all of them. But I'm only receiving notifications on one device. Any idea why that might be? I double checked to make sure notifications are on in the settings.

[Devin]

Hello nunuvyurbiz,

'm sorry to hear you're experiencing this issue. Please try the following steps to reset your notifications on this device:

* Open the Sighthound mobile app and go to the settings page
* Disable notifications and close the app
* Go to the phone's general settings, then notification settings
* Disable notifications, then re-enable them
* Open the Sighthound mobile app and re-enable notifications

We have had a few rare cases where notifications stopped working correctly and these steps corrected it.

If that does not work, please send us a bug report by going to Help > Report a Problem so we can check your logs.

Regards,

-Devin

[nunuvyurbiz]

Hello nunuvyurbiz,

'm sorry to hear you're experiencing this issue. Please try the following steps to reset your notifications on this device:

* Open the Sighthound mobile app and go to the settings page
* Disable notifications and close the app
* Go to the phone's general settings, then notification settings
* Disable notifications, then re-enable them
* Open the Sighthound mobile app and re-enable notifications

We have had a few rare cases where notifications stopped working correctly and these steps corrected it.

If that does not work, please send us a bug report by going to Help > Report a Problem so we can check your logs.

Regards,

-Devin

That worked - thanks.