I get the upgrade notices, I choose to up grade, It downloads the upgrade 4.0. It closes Sighthound. Then nothing. I restart sighthound and its still on 3.0.2.
I am running this on a fully loaded 2015 iMac running on 10.12.2.
Help?
Stuck on Version 3.0.2
Moderator: Staff
2 posts
• Page 1 of 1
-
ryan - Posts: 1015
- Joined: Wed Aug 25, 2010 2:52 pm
- Location: Palo Alto, California
Re: Stuck on Version 3.0.2
It appears that there can be some trouble with the auto-updater on macOS 10.12 (Sierra). Until we discover what has changed from 10.11 that is blocking the auto-install you can workaround by manually installing the updates:
- Turn off all cameras in Sighthound Video and Quit
- Visit the download page of your account and download the latest version (currently 4.0.1)
- Double-click the downloaded .dmg file and drag Sighthound Video.app into the Application folder shortcut
Learn more about Sighthound Video in our support pages - Reference Guide | All Articles
Are you a developer? Check out our cloud APIs - Demo | Docs
Are you a developer? Check out our cloud APIs - Demo | Docs