I have just paid for my license to run to cams etc (Basic Edition)... I've read that you get an email with a file you store on your PC.. Not had any reply, let alone any file in order I can activate the software.
I'm sorry to hear you're having troubles with your license. If you haven't already, please email us your Sighthound Account at [email protected] so we can investigate further. Be sure to include a link to this forum post so we know it is from you.