Here's the setup: IP camera
1st rule is (default) any object inside property (with a fairly large box drawn around most of the cams viewable area)
- save on my computer
2nd rule is objects entering area (with a smaller box drawn around)
- save on my computer
- run the command
Problem is, if a car or person passes by within the area of the 1st rule, the 2nd rule "run the command" triggers, even though the car or person was not within the smaller box.
It also seems that the 2nd rule causes multiple clips for the same thing to be shown in the search view.
Help me understand what is happening
Problem with multiple rules, same camera, executing wrong
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2 posts
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Devin - Posts: 719
- Joined: Wed Mar 12, 2014 5:48 pm
Re: Problem with multiple rules, same camera, executing wron
Hello JPElectron,
I'm sorry to hear you're having troubles with these rules. I'd be happy to check your logs to see if the command response is being triggered by the wrong rule, if you could submit a bug report by going to Help > Report a Problem. Be sure to include a link to this post so we know it is from you.
In some cases regions may not behave exactly in the way you might think, due to shadows or other factors. I highly recommend taking a look at this support article to see how these rules are triggered and how to make them more accurate: https://www.sighthound.com/support/regi ... t-i-expect
Regards,
-Devin
I'm sorry to hear you're having troubles with these rules. I'd be happy to check your logs to see if the command response is being triggered by the wrong rule, if you could submit a bug report by going to Help > Report a Problem. Be sure to include a link to this post so we know it is from you.
In some cases regions may not behave exactly in the way you might think, due to shadows or other factors. I highly recommend taking a look at this support article to see how these rules are triggered and how to make them more accurate: https://www.sighthound.com/support/regi ... t-i-expect
Regards,
-Devin