Trouble adding Tenvis MINI319W-HD camera to Sighthound

[YORKYUK]

Hi,

I'm having trouble adding a Tenvis MINI319W-HD camera to Sighthound.

When I select add camera it doesn't find it and when I add it manually it fails to connect.

The camera is working as I can access it via a Tenvis App on my Android phone.

I'm using Windows 10.

Any help is appreciated.

[Devin]

Hello YORKYUK,

I'm sorry to hear you're having troubles connecting this camera. Please attempt to add it again, complete the setup, then send a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this post so we can link the report to this post.

Regards,

-Devin