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Push notice not working? Mac OS X El Capitan

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Engstrand
 
Posts: 4
Joined: Sat Jul 16, 2016 3:38 am

Push notice not working? Mac OS X El Capitan

by Engstrand » Sat Jul 16, 2016 2:06 pm

Currently I am using the pro trial version of Sighthound and I am very happy about it except for that I do not get push notices to work. I've added the app on 3 iOS devices and none of them get any push notices. Please see my attachment, is something wrong with the rule? The e-mail feature works fine...

When I use the IOS and go to alerts it says "There is no new alerts"
Attachments
Skärmavbild 2016-07-16 kl. 20.06.33.png
Setting for the rule
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Devin
 
Posts: 719
Joined: Wed Mar 12, 2014 5:48 pm

Re: Push notice not working? Mac OS X El Capitan

by Devin » Thu Jul 21, 2016 11:53 pm

Hello Engstrand,

I'm sorry to hear you're having troubles with push notifications. It would be good to know if the notifications are being sent out but not received on the mobile device, or if they are not being sent out at all.

I'd be happy to check your logs to see if they are being sent out from Sighthound if you could send a bug report. You can send a bug report by going to Help > Report a Problem in Sighthound Video. Be sure to include a link to this post so we know it's from you.

Regards,

-Devin

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Engstrand
 
Posts: 4
Joined: Sat Jul 16, 2016 3:38 am

Re: Push notice not working? Mac OS X El Capitan

by Engstrand » Mon Aug 01, 2016 10:17 am

I've sent the logs today, but forgot to tell you that it was me from the forum. Hope you can find a solution soon so we don't have to test other software


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