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Devin
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- Posts: 719
- Joined: Wed Mar 12, 2014 5:48 pm
by Devin » Fri Apr 29, 2016 10:02 pm
Hello bobkeenan97214,
When forwarding this camera did you forward port 88? This model uses port 88 for rtsp connections as opposed to the default 554. To connect to this camera's stream remotely you would need a port forward rule that forwards port 88 on this cameras local address to an external port, then be sure to enter that external port when entering the camera information in Sighthound Video.
If you are still having troubles connecting to this camera after forwarding port 88 please send us a bug report by going to Help > Report a Problem. Be sure to include a link to this forum post so we know it is you.
Regards,
-Devin