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External Connection Address

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[email protected]
 
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External Connection Address

by [email protected] » Sun Apr 03, 2016 12:51 pm

Hello,

I have spent sometime to figure this out, but no result come up. I have tried the Port Forwarding setup, but the status still saying "Attempting to connect". This feature used to work pretty well in the same computer and same network before the Windows reinstallation. Which is when I had to reinstalled Sighthound. Is there any solutions for this?

Thank you-
Jims

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Devin
 
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Re: External Connection Address

by Devin » Tue Apr 05, 2016 11:18 pm

Hi Jims,

I'm sorry to hear you're having troubles with remote access. Is it the "Server Status:" that reads "Attempting to connect", or is it the "External Address"? In either case, please send us a bug report by going to Help > Report a Problem so we can take a look at your logs. Be sure to include a link to this forum post so we know it is you.

Regards,

-Devin

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Re: External Connection Address

by [email protected] » Tue Apr 12, 2016 10:15 pm

Hello Devin,

I have submitted the issue to the Problem reporting. It is the External Address saying Attempting to Connect. It used to display an IP address so I can log in from the mobile device.


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