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Devin
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- Posts: 719
- Joined: Wed Mar 12, 2014 5:48 pm
by Devin » Tue Mar 22, 2016 5:25 pm
Hello,
It sounds like you've opened the .dmg file and then may be double-clicking the application directly within. Please first drag the "Sighthound Video.app" file there to the application folder shortcut next to it, this will "install" the application to your system. You can then eject the .dmg file and run the Sighthound Video app from your Applications folder.
Let us know if you have further questions or if we can help with anything else.
Regards,
-Devin