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cannot receive mobile notifications

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fuxtor
 
Posts: 1
Joined: Tue Mar 15, 2016 12:00 pm

cannot receive mobile notifications

by fuxtor » Tue Mar 15, 2016 12:05 pm

i have not been able to receive mobile notifications on my Android device. I am able to connect with external address as well as internal. All of my rules work and i also tried testing the email notifies with success.
I have checked the box in the edit rules tab , but will not send me a push notify?? I have enabled the option on my phone as well. My clips can be viewed but only when manually check.

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Devin
 
Posts: 719
Joined: Wed Mar 12, 2014 5:48 pm

Re: cannot receive mobile notifications

by Devin » Tue Mar 22, 2016 5:20 pm

Hello fuxtor,

I'm sorry to hear you're experiencing this issue. Please send us a bug report by going to Help > Report a Problem so we can investigate your logs. Be sure to include a link to this post so we know it is you.

Regards,

-Devin


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