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Airtight keeps dropping

Share tips and tricks related to Sighthound Video or your full security setup.

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Sixty7flh
 
Posts: 1
Joined: Mon Dec 21, 2015 2:24 pm

Airtight keeps dropping

by Sixty7flh » Mon Dec 21, 2015 2:31 pm

I have three cameras and SO FAR have just linked them through my Motorola router and iOS. So I can just see real time. No record yet. They keep dropping and I cannot reset using that function on my iOS. I have to UNPLUG the camera this is not too reliable. Any ideas?

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Devin
 
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Joined: Wed Mar 12, 2014 5:48 pm

Re: Airtight keeps dropping

by Devin » Tue Dec 22, 2015 12:22 am

Hello Sixty7flh,

I have three cameras and SO FAR have just linked them through my Motorola router and iOS. So I can just see real time. No record yet.
- To clarify, are you just connecting directly to the cameras using the web browser on your iOS device, or the manufacturers app rather than through Sighthound Video? If you are using Sighthound Video to connect to these cameras please send us a bug report by going to Help > Report a Problem so we can take a look at your logs for anything unusual.

Regards,

-Devin


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