Close

Local Web Access

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

no avatar
nmistler
 
Posts: 1
Joined: Thu Oct 08, 2015 2:24 pm

Local Web Access

by nmistler » Thu Oct 08, 2015 2:28 pm

I have setup remote access based on your website help.
I can visit the website via the local IP address or loop back address on the server and log in just fine but if I visit the website via IP address on my computer just to see what is happening it will not connect and the error I get "Unable to load the webpage because the server sent no data."

User avatar
Devin
 
Posts: 719
Joined: Wed Mar 12, 2014 5:48 pm

Re: Local Web Access

by Devin » Thu Oct 08, 2015 6:21 pm

Hello nmistler,

I'm sorry to hear you're having troubles with remote access. Is the computer you're attempting to connect from on the same network as the computer running Sighthound Video? Be sure to use the internal address when on the same network and external address when outside the network. I'd be happy to take a look at your logs for anything unusual if you could send us a bug report by going to Help > Report a Problem. Be sure to include a link to this post so we know it is you.

Regards,

-Devin


Return to Technical Support