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Sighthound stalls when in search mode

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sighthoundian
 
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Joined: Mon Sep 15, 2014 3:06 pm

Sighthound stalls when in search mode

by sighthoundian » Wed Sep 30, 2015 4:03 pm

Hello,
I recently started backing up my temp video and saved rule videos to an external USB drive. However when I try to use the search function in Sighthound the spinning "beach ball" just keeps spinning and I have to do a force quit of the application. Has anyone backed up to an external and if so are you having this problem when it the search menu?
Thanks
Ian

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Devin
 
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Re: Sighthound stalls when in search mode

by Devin » Wed Sep 30, 2015 7:13 pm

Hi Ian,

We do have several users who store their video on an external drive. If the USB drive's read/write speed cannot keep up with amount of video that is constantly being written you may have troubles trying to view clips from the drive. I'd be happy to take a look at your logs for anything unusual if you could submit a bug report by going to Help > Report a Problem.

Regards,

-Devin

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sighthoundian
 
Posts: 25
Joined: Mon Sep 15, 2014 3:06 pm

Re: Sighthound stalls when in search mode

by sighthoundian » Wed Sep 30, 2015 8:03 pm

Hi Devin
Thanks for the reply, It was an older hard drive from my mac mini that i put in a USB enclosure and was going to be to the drive to store the Sighthound video. But since it is slow I decided to keep the storage to the new internal drive which i just changed to a solid state drive (SSD) and it seems to be working fine now. So Sighthound will always be writing to the SSD and i thought this might not be good as SSDs are supposed to a fxed number of read write cycles. But we'll see how it goes. :)


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