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No Pro trial?

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jebbles
 
Posts: 2
Joined: Wed Aug 26, 2015 12:38 pm

No Pro trial?

by jebbles » Wed Aug 26, 2015 12:40 pm

I've downloaded Sighthound Video for Mac. I believed I was getting a Pro trial so I could trial it properly, but it's telling me it's 'basic'. I need to see how it runs with multiple cameras at full resolution - how do I activate the trial?

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ryan
 
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Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: No Pro trial?

by ryan » Wed Aug 26, 2015 3:26 pm

Hi jebbles,

If you visit "Help->Show License Information" you should see either "Starter" or "Trial" in the top as your current license type. If it is not a trial and you cannot add more than one camera please submit a bug report from "Help->Report a Problem" letting us know the email address associated with your Sighthound account, or directly email [email protected] and we'll be glad to manually grant you a temporary license.

Best,
- ryan
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jebbles
 
Posts: 2
Joined: Wed Aug 26, 2015 12:38 pm

Re: No Pro trial?

by jebbles » Wed Aug 26, 2015 4:25 pm

Thanks - I am on 'starter' so have submitted via the report a problem.


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