Close

Filtering clips

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

no avatar
antknight
 
Posts: 1
Joined: Tue Aug 25, 2015 3:24 am

Filtering clips

by antknight » Tue Aug 25, 2015 4:14 am

Hi,

I have a rule set to record clips of people during work hours, 7:30am to 4:30pm.

When I look at the search view on the PC and select that rule, not only are there the clips triggered by that rule but loads of others outside the times specified.The iPhone app is the same.

Surely I should be able filter clips to view only those triggered by specific rules?

Am I doing something wrong?
Attachments
2015-08-25 08.52.56.jpg
(115.45 KiB) Downloaded 164 times
2015-08-25 08.21.49.png
(47.51 KiB) Downloaded 164 times

User avatar
ryan
 
Posts: 1015
Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: Filtering clips

by ryan » Tue Aug 25, 2015 10:46 am

Hi Antknight,

The schedule currently only applies to when a rule's responses will be active. This can be used to control when cameras themselves are on and being monitored, as if not rules with responses are currently scheduled Sighthound Video will not connect to that camera. When searching only the "query" portion of the rule is used, and it will search over all video available.

At the moment there is not a way to limit/customize the time period for a given search, though that's a great suggestion for future versions.

Best,
- ryan
Learn more about Sighthound Video in our support pages - Reference Guide | All Articles
Are you a developer? Check out our cloud APIs - Demo | Docs


Return to Technical Support