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Microsoft C plus plus error

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barrypilger
 
Posts: 13
Joined: Sat May 24, 2014 10:53 am

Microsoft C plus plus error

by barrypilger » Tue Jul 28, 2015 5:33 pm

Both of my systems are now returning a MS C++ error. Both are Win 7 machines, one in office and the other at home. Only started seeing this error immediately after installing version 2.5 (r15086).

Error says "Microsoft Visual C++ Runtime Library, Runtime Error! .../sighthoundagent.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."

Barry

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Devin
 
Posts: 719
Joined: Wed Mar 12, 2014 5:48 pm

Re: Microsoft C plus plus error

by Devin » Tue Jul 28, 2015 7:24 pm

Hi barrypilger,

I'm sorry to hear you've encountered this problem. We have had a handful of users report the same issue and our engineers are currently hard at work trying to resolve this bug. Reverting back to 2.4.1 should fix the problem in the meantime. You can download 2.4.1 by logging in to https://www.sighthound.com/account, navigate to the "Download Sighthound Video" section, and click "Looking for a previous version?"

Regards,

-Devin

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barrypilger
 
Posts: 13
Joined: Sat May 24, 2014 10:53 am

Re: Microsoft C plus plus error

by barrypilger » Wed Jul 29, 2015 9:50 pm

Thanks Devin. Done. Will await your bug fix.

Barry


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