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upgraded to 2.5 and now can't connect to Cisco 2521 cameras

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fskrot
 
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Joined: Wed Oct 01, 2014 5:37 pm

upgraded to 2.5 and now can't connect to Cisco 2521 cameras

by fskrot » Tue Jul 28, 2015 5:27 pm

I just upgraded to 2.5 and none of my cameras will connect now. I've tried to add a new camera, no luck, remove and add an existing camera. No luck, etc.

I need link to previous version so I can downgrade to get my 8 cameras working again then we can troubleshoot the 2.5 issue.

P.S. web page for cameras, VLC MEdia player, etc all can stream from the cameras just fine.

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Devin
 
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Joined: Wed Mar 12, 2014 5:48 pm

Re: upgraded to 2.5 and now can't connect to Cisco 2521 came

by Devin » Tue Jul 28, 2015 7:22 pm

Hi fskrot,

I'm sorry to hear you've encountered this problem. We have had a small amount of users report the same issue and our engineers are currently hard at work trying to resolve this bug. Reverting back to 2.4.1 should fix the problem in the meantime.

Regards,

-Devin


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