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IP address

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herbert
 
Posts: 1
Joined: Tue Jul 07, 2015 11:03 am

IP address

by herbert » Tue Jul 07, 2015 11:17 am

Hi,
can you tell me why does the sighthound software changes the Ip address ? this makes a problem when I use my Iphone 5s to check remote with my cameras that I have with you, the cameras are Dlink 924L, tools , options, remote access, external address,IE 81.141.63.8:8848 the number that change are 63.8 they can be 141.62 or anything in fact, my cameras are on fixed ip address so this makes a problem ? also how do I set up cloud I have paid for 2 camera license ? can you let me know on this asap , I have tired to email you no answer ! thought I had support 12 months ?
look forward to seeing what the fix is ? for the IP problem.
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jbrannen
 
Posts: 24
Joined: Wed Jan 21, 2015 8:37 am

Re: IP address

by jbrannen » Tue Jul 07, 2015 3:17 pm

That's probably the IP addressed assigned by your ISP, which will change periodically.
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dradb
 
Posts: 38
Joined: Wed Oct 08, 2014 3:53 am

Re: IP address

by dradb » Mon Jul 20, 2015 6:24 pm

Set up a static IP for Sighthound.
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