Lost access to non-rules video

[JohnS]

Recently, for some reason my Sighthound stopped giving me access to video that is recorded in-between rule hits. In the search screen, all the rule hit events still show up and are marked on the timeline below as well, but normally, there is a Green bar representing the continuous recording of video that didn't trigger any hits. I used to be able to click the green areas in the timeline and view all the in-between video. Now, that doesn't exist, so I can't view anything other than the rule hits.

I looked in the appdata folder where Sighthound is and found the video folder and see that 2 min clips of all the video for the past few days is actually there and I can view them directly from there. But I have no easy way to view this in Sighthound itself like I used to be able to.

I tried shutting the program down and killing all the processes that were running. I even did a cold reboot after that and started Sighthound again. But same results, it still is capturing hits and showing them in Sighthound itself, but no in-between video. But the video is still being captured in the video folder in 2 min chunks.

Any idea what is happening and how I can resolve this?

[Devin]

Hi JohnS,

It sounds like you may have "Any Camera" selected in the Search View. In order to access to temporary video between clips you must have an individual camera selected.

Regards,

-Devin

[JohnS]

Devin,

Thank you very much. You were exactly right! I guess at some point I switched it to all cameras in Search view and didn't realize it! You're a genius! Thanks again!