Camera gets offline

[shadowbit1234]

Hi,

I notice a problem after the program is running for few days the net cam gets offline. Checking in web browser the cam is online and working fine. Pressing on reconnect in the sighthound UI gives error until I press Edit cam settings next > next > next without changing any settings cam gets back online and all works again.

Why this happens?
How can I get notification about cam getting offline?

[Devin]

Hello shadowbit1234,

I'm sorry to hear you're experiencing this issue. The next time this happens can you please submit a bug report by going to Help > Report a Problem so we can take a look at your logs?

Regards,

-Devin