Cant figure this out

[pleased2help]

Help need please re new set up mac osx.
1, Had free sighthound running on Mac
2 Wanted to have remote access so upgraded, also added the iPhone app in anticipation
3. All done automatically, still worked. Fine.
4 Went to remote access , screen popped up , port 8848 used as suggested
5. Server status running, clicked on local address …. New screen popped up .. on Mac great. (wont run this address on iPhone.
6. Internal ip address suggested is already allocated by the Mac? ( but not the port)
ie 192.xxx. x. 2 :8848
7. External address unable to connect to.............. my Netgear router
8. Help please as I cant get my head around this, I would like to view my camera away from home on a wireless network , or 3G / 4G
10. What do I need to change to get Sight Hound working?
11.Thank you in advance.

[Devin]

Hello pleased2help,

Is the OSX firewall enabled on your computer? If so, please try temporarily disabling it and restart Sighthound Video to see if the external address appears. If not you may need to manually forward a port in your router. If you could provide the model number of your netgear router I'd be happy to provide instructions on how to do so.

Regards,

-Devin

[pleased2help]

Thanks for coming back to me:-
The router is a netgear DGN4000.
I turned the OSXMac fire wall off,
I have port forward 192.168.0.2:8848 But it says it is "filtered" and not open when I do a port check from my Iphone.