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Remote Administration?

Share tips and tricks related to Sighthound Video or your full security setup.

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kcwcc
 
Posts: 3
Joined: Thu Mar 27, 2014 7:01 pm

Remote Administration?

by kcwcc » Fri Apr 17, 2015 1:52 pm

I am away and Sighthound is not uploading video to my remote ftp site as it used to. It is sending video clips to my phone and alerts just fine so I know it's online. Is there a way to perform some remote administration to see what the ftp setings are? There is no way through my firewall for remote admin...I need functionality inherent to the phone application.

Thanks.

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Devin
 
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Joined: Wed Mar 12, 2014 5:48 pm

Re: Remote Administration?

by Devin » Fri Apr 17, 2015 8:39 pm

Hi kcwcc,

Sighthound Video does not currently have a way to check settings remotely. The fact that you are still receiving alerts tells us Sighthound is still running and has an internet connection. Some common reasons for files to not upload to an FTP server:

* The FTP site is down
* The FTP server is out of free space
* You are trying to upload more data than your network connection can support, which can cause your clips to become backlogged. Note that your upload bandwidth (sending files somewhere on the Internet) is not necessarily the same as your download bandwidth (getting files from the Internet).
* You have exceeded the capacity of your FTP account. To be sure, log in to your FTP site and check to see if you are at or near your maximum capacity

Hope that helps,

-Devin


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