Features coming during the next year?

[Johannes_L]

Hi,

My support license is about to end within a month. I have the license for the Pro version, meaning I should pay $50 for the continuation. However, I would not like to pay this blindly. I remember, when Sighthound was still VitaminD and there was period of year, when no new features were introduced. That's why I'm asking, what are the features you are planning to introduce during 2015? Any roadmap information available? I think, it would be fair to have such information available for your long term customers.

Regards
Johannes

[Devin]

Hi Johannes_L

Thank you for being a loyal customer. In general we don't comment on roadmap-type things until we know we're 100% sure we will be delivering it and 100% sure of when we will. The last thing we want to do is announce something, encounter a problem, and wind up disappointing our users.

If you decide to not renew you will still continue to receive all updates for Sighthound Video 2.X. When Sighthound Video 3.X comes out you can renew your subscription and receive the upgrade, though you will have to pay back to the time your last paid Subscription expired. More details on the subscription can be found in this article: https://www.sighthound.com/support/abou ... scriptions

Regards,

-Devin

[303]

Thanks Devin, I completely understand and respect the need to not disclose future features.

That said, please just consider this post one more tiny match in the flame lit under your collective butts. This is an expensive software suite and with a yearly subscription on top of that, it really brings to question what we're funding. The only thing fixed for me last year was camera picture glitches that shouldn't have been there anyway — i mean thanks for fixing that, but that doesn't really count. I mean this with plenty of support for what you are doing of course, but it really does bother me that development on this seems (at least from the outside — i have no knowledge of internals) very slow.

[ryan]

Hi 303,

Renewing your support and upgrade subscription is of course optional as Devin noted, and can always be done at a later date. Your license is valid forever for all 2.X versions that will ever be released. One of the nice things about the support & upgrade subscription model vs. the typical randomly priced upgrade model in software is that you know from the start what the maximum possible cost would be down the road if you choose to upgrade.

I bought a piece of software for ~$80 and nine months later had to pay ~$60 to upgrade to the next major version (which was forced for Yosemite compatibility). With Sighthound Video hopefully it's comforting to know that it would be six years before major version upgrades (if you opted to pay for them) would meet the original purchase price, vs just a year or two with most others. Another bonus is that you can always 'catch up' at any point in the future, vs. the normal limited upgrade window with most other software.

I certainly understand the desire to know what lies ahead. We've added quite a bit to the application in the past year, even just in 2015 these include ONVIF support and IFTTT integration. We've re-written the networking component of our video library from the ground up, which you have a preview of and will appear in the next release. Similarly, we're currently spending a great deal of time rooting out stability, compatibility, and performance improvements which while not flashy in release notes take a great deal of engineering effort and I hope will be appreciated by all when they're ready. Also of note is the incredible amount of work and research going on in our computer vision lab.

I hope that you feel satisfied with the value you've gotten from Sighthound Video for your original purchase price. If you're hesitant to renew your support and upgrade subscription now you can certainly wait until a 3.0 (or 4.0 or 5.0) version of the application is released and judge whether it contains a similar cost to value ratio for your usage or not.

Best,
- ryan

[303]

Thanks Ryan, really appreciate the reply. 100% Support from me. Glad to hear that things are actually going full steam behind the scenes.