Having trouble connecting via iPhone app

[Grindlefinch]

I've tried following all the set-up guides but can't get the app to work?

Equipment:
iPhone 6 - iMac - Router Airport Extreme 6th

I can access the feed via safari on iMac 127.0.0.1:8848

I've opened ports 8848 & 8080 on the router

I've turned off the wifi on my iPhone to try and access via the mobile network but keep getting failed server errors on the app.
I've tried my external ip & internal ip and safari on my phone with no luck.

I've probably missed something simple?

Oh.. I could also access my cameras on a different ip camera app external and internal
( I deleted the ports for them just in case there was a conflict )

Cheers

[Devin]

Hi Grindlefinch,

Do you have the OSX Firewall or any other antivirus/firewall software enabled on the computer running Sighthound? If so please try temporarily disabling them to see if they are blocking the connection.

Please also verify that these ports are open on your network by using this website http://www.yougetsignal.com/tools/open-ports/

Regards,

-Devin

[Grindlefinch]

Hi Devin

I've just tried turning the firewall off but still get network error?

I've also looked in the advanced firewall settings when I turned it back on and SightHound is allowed in the settings.

I've checked port 80 is open. I even tried connecting through the app on the local network but still get network error? I've also deleted the app and reinstalled it several times.

But I can still access it it through Safari on the iMac.

Cheers