reconnect to the network

[pcmac]

I am able to open my cam in my browser,however it is not connecting to the network,says “could not connect”?

[ryan]

Hi pcmac,

We have a few ongoing email support threads with you. Is this forum post about a new issue? If so we'd be happy to try to help if you can elaborate, otherwise we'll continue responding through our support system.

Best,
- ryan

[pcmac]

either way is fine, I just replied with more info

also , others may wish to know what does this mean

an exclamation mark in yellow triangle next to it ,what is that error ?.

[ryan]

Hi pcmac,

I'm more than happy to share information on the forum. Running through the thread it appears that your previous messages appear to have involved cameras not being on the network, followed by a problem with locating the correct IP and port for a different camera.

Your most recent message about seeing "Air vision controller-not connected" when using the software or browser page included with your camera, I'm afraid I don't have any insight. It is a message about a feature or software connection specific to the manufacturer of that camera. As you note that Sighthound Video is working with the camera, that is the important bit, and our application won't have any impact on such messages.

On the topic of the warning icon in the monitor view, it can due to a few reasons, which the icon clicking will reveal as described in this help article: https://www.sighthound.com/support/perf ... nitor-view

Best,
- ryan