Close

Remote Access issue on Mac OSX 10.9 since updated to 2.2

Having trouble with Sighthound Video? Post here for help.

Moderator: Staff

no avatar
jeanf
 
Posts: 4
Joined: Fri Nov 05, 2010 4:44 pm

Remote Access issue on Mac OSX 10.9 since updated to 2.2

by jeanf » Mon Aug 11, 2014 9:52 am

Hi,

The web server doesn't start anymore ('starting ...' message on the preferences pane) on one of my 2 MacMini servers : both are running 10.9 and 2.2, but the only difference is the license : the problem appears on the server with the Basic license (the other has a Pro)

I haven't found any error message in logs which seem to be related to the web server.

Any known issue with 2.2 on Mac OS X 10.9 ?

I have seen a post related to 10.7 : is it possible that the issue could be the same ? And do you have a temporary fix before the official update ?

Thanks,

Jean-Francois

User avatar
ryan
 
Posts: 1015
Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: Remote Access issue on Mac OSX 10.9 since updated to 2.2

by ryan » Mon Aug 11, 2014 2:01 pm

We aren't aware of any issues with remote access in 10.9. If you'd like to submit a bug report from within the app at "Help->Report a problem..." we'd be glad to take a look and see what may be occurring.
Learn more about Sighthound Video in our support pages - Reference Guide | All Articles
Are you a developer? Check out our cloud APIs - Demo | Docs


Return to Technical Support