Progress?

[303]

Hey folks, just wondering if we will see any performance improvements in the application suite anytime soon. I'm still a little disappointed at how long it takes to load videos on mobile, even on high throughput wifi. seems not network or device optimized.

[ryan]

Are you using iOS or Android (or browser)? And are you referring to clips, live view, or both? There's a lot we'd like to do with the mobile apps and remote access in general, so rest assured that improvements will certainly be coming. If you let me know what specific trouble you're having we'll look into it and try to address any problems.

[303]

Thanks Ryan. Specifically poor performance on Android, both clips and live view. Both take forever to load, but clips in particular are surprisingly slow. They should be set to stream, not fully load, and optimized for the device.

[ryan]

Thanks for the info. There's a lot of work that will be done on remote access as a whole in future updates.

In immediately pending news, there is a version of the Android app in testing that has a toggle allowing you to switch off HLS/H.264 for a much faster startup but higher bandwidth live stream experience. The startup of the HLS/H.264 live stream should be slightly faster in the next release of the desktop software as well.

The live streams exist only on demand, so it necessarily takes a few seconds create and fetch an HLS/H.264 stream. It would be possible to have them enabled at all times but this would use significantly more CPU as each camera would be doing double encoding. Unfortunately Android in particular has variable HLS support across OS versions and devices, there are a few that have exceptionally long buffer times with the same given video stream. We'll continue to see what we can do to work around those differences.

[303]

Thanks. I'm looking forward to trying that.