External ip address not showing even if port was opened???

[SightHoundVideo]

Sighthound video router config.gif

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hi, Dear ! Sighthound Video support centre, how are you doing today?
I did searching from internet I'm so grad to see your software it's awesome during testing but not sure is it work for external ip ?I could tried many time but it didnt' shown external ip at all..
here my attachment of screenshot in my router config...still no luck..
please advise me if something still missing thought...
my ip cam brand is: D-Link DCS-933L

thank again for your supporting soon...

wish you're all the best!!!

[ryan]

Glad you're enjoying the app so far. At the moment Sighthound Video can only display your external IP if it was able to open the port in your router itself. If you have manually set up forwarding, this field won't be able to populate. You can locate your external IP manually by visiting a site such as whatsmyip.org