Cannot download the new version

[Semper Vaporo]

I use Sighthound on a non-internet computer so I download it on one computer and then transfer the file to the dedicated surveillance PC.

This morning I realized I was not running the latest version so I came to the Sighthound home page and clicked on "Download".

On the next page I entered my e-mail address like I usually do and clicked to download the Winders version.

I get a new tab, first, then I get a dialog box that has a title bar of:

"Security Alert"

and the text in the dialog box is:

"Your current security settings do not allow this file to be downloaded."

I cannot do anything else at that point except click the OK button on the dialog box and at that point the 2nd tab closes and I get a page on the original tab that says Thank you for downloading Sighthound.

With great trepidation, I have disabled or turned off all of the following:

IE-11's Popup blocker
IE-11's Tracking protection
IE-11's Do not Track feature
IE-11's ActiveX filtering
IE-11's Smartscreen filter
Spybot Search and Destroy
DoNotTrackMe
Malwarebytes Antimalware
Microsoft Security Essentials
Windows' Firewall

and I have set the Internet Options "Security" tab for "Internet" to the minimum setting of "Medium".

I added Sighthound.com to the Per Site Privacy actions as an "Always Allowed" site.

(Talk about standing naked in front of a target on a firing range!)

And I have rebooted, but still get the same result.

The URL of the 2nd tab (as best as I can manually copy it) is:

http: //8075fad12204030767ba-e5adf2776a209f407ff77e49b51ffce5.
r65.cf5.rackcdn. com/sighthound%20Video%20Setup.exe

(all one line, I inserted 'enter' to cause the line break after the "ce5." and spaces to inhibit the forum software from making it a link.)

I am running Windows 7 that is as up-to-date as MS can make it.

What am I doing wrong? (Uh, other than getting up this morning.)

[ryan]

Hi Semper,

Sorry you're having trouble with the download, I'm afraid we haven't had any reports of issues so I don't have a fix for you offhand.

Everything is working from the computers we have here, though I did notice that if IE 11 is launched with security settings on "High" nothing happens when clicking the download button. On "Medium-High" or lower, however, a download prompt appeared and the app was able to download successfully. Note that I had to restart Internet Explorer between changing the settings to make them actually take place.

I'm not sure where the message you are seeing is originating, whether from IE, an extension, or a separate security application. If you continue to have problems after the above I'd suggest trying from Firefox or Chrome if you happen to have those installed.

I'll pass your note along to our website developer as well.

[Semper Vaporo]

Went to a different computer and downloaded the file just fine.

Sure wish I could figure out what is blocking it on my usual PC!

Just proves the adage I thought up years ago:

Computers are neither smart nor dumb, they just plain MEAN!