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PC Restarting when connecting camera

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globalsystem
 
Posts: 1
Joined: Fri Apr 04, 2014 11:09 am

PC Restarting when connecting camera

by globalsystem » Fri Apr 04, 2014 11:17 am

Hi, we have a VideoComposite camera connected to a VideoComposite to USB interface, branded EasyCap. In device management this interface appears like OEM Capture.

This works perfectly on other software but on SightHound it gives BlueScreen of Death.

Ive tested this on Windows 7 x64 and Windows 7x86 and it happens the same.

Please help me. I havent been able to use the software because of this.

Thank you very much.

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ryan
 
Posts: 1015
Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: PC Restarting when connecting camera

by ryan » Fri Apr 04, 2014 12:48 pm

Hi globalsystem,

A blue screen of death as you describe likely indicates a driver issue. Please ensure that you are using the latest driver for your capture card, or remove the driver and allow it to use the default Windows usb capture driver.

As noted in the following thread the capture device must be Direct Show compatible. Other people have used EasyCap devices with the application, but I am unsure if there are variations between specific models or which device you are using.

viewtopic.php?f=3&t=642
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