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Problem connecting with iOS app

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mauromoretti
 
Posts: 2
Joined: Mon Mar 24, 2014 10:01 pm

Problem connecting with iOS app

by mauromoretti » Mon Mar 24, 2014 10:04 pm

Hi,

I can connect using my IP address to the iOS application, but cannot connect using a DDNS service.
I am using No-IP.
I can connect using the browser with no-ip, but I need the application to use the notifications.

Thanks

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Devin
 
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Joined: Wed Mar 12, 2014 5:48 pm

Re: Problem connecting with iOS app

by Devin » Tue Mar 25, 2014 2:16 pm

Hi Mauromoretti,

When you enter the address are you entering "http://"? For the iOS app you will need to leave this off of the address. For example "http://example.com:8080" would need to be entered as "example.com:8080". We expect to have a fix for this shortly.

Thanks

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Devin
 
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Joined: Wed Mar 12, 2014 5:48 pm

Re: Problem connecting with iOS app

by Devin » Tue Mar 25, 2014 2:56 pm

Also be sure you have "DNS Host (A)" selected instead of "Web Redirect" for "Host Type" on your No-Ip account. I've attached a screen shot of how this should look.
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Screen Shot 2014-03-25 at 11.51.57 AM.png
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mauromoretti
 
Posts: 2
Joined: Mon Mar 24, 2014 10:01 pm

Re: Problem connecting with iOS app

by mauromoretti » Wed Mar 26, 2014 10:30 am

Thanks, that solved my problem!


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