ScreenLogger

[valush]

Hi guys,

My antilogger advise me that Vitamin D try to capture my screen ??

Please advise why and what is the purpose to receive this information ?

Thank you.

Julien

[ryan]

Hi valush,

We definitely do not capture your screen at any time. Have you seen this message only once, or does it always occur when performing a certain action or moving to a certain view? Vitamin D Video obviously does lots of video and image manipulation - I have no idea how your Zemana application works, but I would guess that they are placing a number of hooks into system functions and warning when an application calls through them. I'll try to contact them and ask what specifically may be triggering this warning.

[valush]

Thank you Ryan.

Please let me know what they reply you.

I will deactivate the rule.

[ryan]

Parts of this message don't make complete sense to me, but for whatever it is worth this is the response I got back after the first correspondent spoke to some of the engineers:

Dear Ryan,

This must be temporary problem. Antilogger allows this file automatically. Please ask your customer to open AntiLogger and to navigate: 'management console' -> 'rules' and to click on the related rules or all rules by right button of mouse and to delete the rules. Then, please ask him to turn off and on AntiLogger by the icon of AntiLogger on the task bar. He must also see that AntiLogger allows your program automatically. If he experience the same issue, please ask him to save all rules by clicking on the rules with right button of mouse and to send it to you and please forward it to us.

Please feel free to contact us if you have any further questions.

[valush]

Thank you Ryan, I will follow this recommendation.

Julien