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"Not Responding" Details

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riverrat
 
Posts: 6
Joined: Wed May 15, 2013 7:52 am

"Not Responding" Details

by riverrat » Wed Aug 14, 2013 7:48 am

I keep getting "not responding" after Vitamin D has run for a few hours. I went to Task Manager and under details, I got the following message (see attachment).

Does this tell you anything as to why this keeps going into "not responding" mode?

thanks
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ryan
 
Posts: 1015
Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: "Not Responding" Details

by ryan » Wed Aug 14, 2013 9:44 pm

Hi riverrat,

This error message seems to indicate that we aren't receiving a response from some resource we expect to, and this could be due to a variety of reasons - firewall software blocking communication, network drivers malfunctioning, mechanical and/or driver issues with a hard drive... Are you running any antivirus/firewall/security software? Please make sure that all of your drivers are up to date as well if you know how to do this.

Can you submit a bug report from inside the application after this problem occurs? Choose the "Report a problem..." option from the "Help" menu. This will send some logs which might have specific information about where the problem is occurring and help narrow down the next troubleshooting steps.

Thanks,
- ryan


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