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the file is not saved in FTP server

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valush
 
Posts: 19
Joined: Sat Apr 06, 2013 11:03 pm

the file is not saved in FTP server

by valush » Sat Apr 27, 2013 11:01 am

Hi,

I use the basic edition and I setup that the video files to be saved on my FTP server(free account from zymic).

The test made it was OK : Vitamin D Video uploaded this test file to your FTP server at Fri Apr 26 21:40:50 2013.

Even the motion trigger is activated (I receive correctly the email) and the file is saved in my computer nothing is loaded on FTP server.

Someone know what I need to do or why the files is not saved properly in ftp server ?

Thank you !

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ryan
 
Posts: 1015
Joined: Wed Aug 25, 2010 2:52 pm
Location: Palo Alto, California

Re: the file is not saved in FTP server

by ryan » Sat Apr 27, 2013 3:54 pm

Hi valush,

I'm not sure if you submitted a bug report or not, but we received one very recently where the ftp server was configured to not allow upload files with video extensions. This might be the case for you as well even if that was not your bug report, the test file would work (it is just a text file) but the video uploads themselves would be blocked.


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