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I have been a long time lurker, but never could justify hitting the 'DO IT!' button with this software due to it's many flaws, the one major one being at the time was no support for audio. There is still many things I am not happy with but the positive finally out-weigh the negative and I figured I ...

did support ever get back to you (maybe by email? It kind of concerns me when I see a technical support request that has not been answered for almost a month. Makes me second guess considering this software due to lack of support from the developer's.

I am a perspective pro user and have some question's. Is version 4.0 actually coming out before the end of this year? Is audio recording supported? (according to your faq as of 2014 it was not) What additional features can we expect with 4.0? Are you able to search continuous recording in a timeline...