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Re: Spinning beachball when network goes down

HI,

It's spinning now, but I am unable to do anything in Sighthound to submit a ticket. I just submitted ticket after restarting everything including it's subprocesses.

Thanks,
Mike
by mikelee
Mon Jan 27, 2020 2:38 pm
 
Forum: Technical Support
Topic: Spinning beachball when network goes down
Replies: 5
Views: 1274

Re: Spinning beachball when network goes down

yes, this happens almost everytime I take my network down.

There are a lot of sub processes to kill...

I will submit a ticket next time I do it.
by mikelee
Wed Jan 22, 2020 3:37 pm
 
Forum: Technical Support
Topic: Spinning beachball when network goes down
Replies: 5
Views: 1274

Spinning beachball when network goes down

HI, Anyone else have this issue? When my network goes down (been updating my network recently) Sighthound will go in to spinning beachball. I cannot quit except force quit, and restarting app will NOT work. Log out/in will NOT work. I am forced to reboot the whole Mac computer. I have 13 cams most o...
by mikelee
Wed Jan 22, 2020 1:36 pm
 
Forum: Technical Support
Topic: Spinning beachball when network goes down
Replies: 5
Views: 1274

Re: Crash, freeze, requires reboot (restart) Mac every few d

Tech got back with me with a beta, and it's been fixed, ran almost 4 week without problems...
by mikelee
Sat Jan 14, 2017 11:42 am
 
Forum: Technical Support
Topic: Crash, freeze, requires reboot (restart) Mac every few days
Replies: 3
Views: 1778

Crash, freeze, requires reboot (restart) Mac every few days

Hi, I sent a bug report but have not gotten a reply yet, so posting here to get your opinion. I have Sighthound running 12 cameras on a Mac pro 12-core with 48gig ram, and plenty of HD space. Of the 12 cams, I have 5 which are HD cameras. CPU is about 78% idle. My problem is that it seems to freeze ...
by mikelee
Mon Nov 28, 2016 10:20 am
 
Forum: Technical Support
Topic: Crash, freeze, requires reboot (restart) Mac every few days
Replies: 3
Views: 1778

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