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TTech Support Remote Access

I would like to see you offer remote dial in access, so you can fix some of the issues that people have. The software is simple enough but you need it to truly configure the remote access as this seems to be one of the biggest complaints. For example I see almost 3000 vies on the topic of Remote Acc...
by melkins
Fri Jul 15, 2016 3:24 pm
 
Forum: Feature Requests
Topic: TTech Support Remote Access
Replies: 1
Views: 1416

Re: Remote Access Issue w/ External Address on AirPort Extre

I have the exact same problem with my airport extreme, can see my camera on the local network and from other devices while I am on my network including my laptop and the iPhone app. Once I am off my local network I cannot access the camera. For the amount of money this program cost I am surprised th...
by melkins
Sun Jun 12, 2016 10:50 pm
 
Forum: Technical Support
Topic: Remote Access Issue w/ External Address on AirPort Extreme
Replies: 16
Views: 13057

Re: Remote access won't work

I am also able to see my camera using Amcrest ip config tool and I have a Lorex camera and I am using their software on my phone called FLIR cloud, took all of about two seconds to get that up and running, still cannot get your mobile app to work either.
by melkins
Thu Jun 09, 2016 3:39 pm
 
Forum: Technical Support
Topic: Remote access won't work
Replies: 6
Views: 3422

Re: Remote access won't work

anti virus is shut off, one router (apple airport extreme) my firewall is on and in settings it shows sighthound video allow incoming connections. I also tried shutting the firewall off.
cannot connect to internal address on any other device except for the device that Sighthound is installed on
by melkins
Thu Jun 09, 2016 11:58 am
 
Forum: Technical Support
Topic: Remote access won't work
Replies: 6
Views: 3422

Re: Remote access won't work

I am having the exact same problem, have been researching help for three months now and still no success. When I try and access the external address on another computer it says it cannot connect to the server. Cannot connect to the mobile app either. I have a Logitech alert 750e installed running al...
by melkins
Wed Jun 08, 2016 3:26 pm
 
Forum: Technical Support
Topic: Remote access won't work
Replies: 6
Views: 3422

Re: Changing from Logitech Alert

I am only using the trial version but compared to my cheap Logitech software, Logitech is better at pick up objects. I have my camera pointed to my car out in the street. Logitech never misses anything however if a person is walking down the street or across the street or messing with my car, Sighth...
by melkins
Tue Mar 08, 2016 7:38 pm
 
Forum: General Discussion
Topic: Changing from Logitech Alert
Replies: 10
Views: 10186

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