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Re: 'Unable to load clip' on iOS

Bug report sent. Thanks
by gr4z
Wed Mar 16, 2016 2:14 pm
 
Forum: Technical Support
Topic: 'Unable to load clip' on iOS
Replies: 6
Views: 3496

Re: 'Unable to load clip' on iOS

Hi

I am using:
App version 1.2 (1.2.108)
Sightsound Video Version 3.0.2
iOS version: 9.2.1 (Build 13D15)
Iphone 8,1

There is no Help>Report a Problem on my IPhone app. I only have the following menu items: Cameras, Clips, Alerts, Settings
by gr4z
Tue Mar 15, 2016 5:40 am
 
Forum: Technical Support
Topic: 'Unable to load clip' on iOS
Replies: 6
Views: 3496

'Unable to load clip' on iOS

Hi Whenever I get an alert form Sightsound, I try and view the alert on my iPhone or iPad using your app. On both it never ever works and just says 'Unable to load clip'. If I navigate to the clips section I can scroll through the dozens of videos and find the one that has matched the rule and view ...
by gr4z
Mon Mar 14, 2016 5:21 am
 
Forum: Technical Support
Topic: 'Unable to load clip' on iOS
Replies: 6
Views: 3496

Re: 'Video not available'

OK thanks - I have now submitted this.
by gr4z
Tue Feb 16, 2016 2:39 pm
 
Forum: Technical Support
Topic: 'Video not available'
Replies: 2
Views: 1283

Re: Apple TV integration

+1 here
by gr4z
Mon Feb 15, 2016 11:48 am
 
Forum: Feature Requests
Topic: Apple TV integration
Replies: 7
Views: 2516

'Video not available'

Hi

When viewing my remote session over chrome, if I click on Clips a large amount of the clips are listed but most are 'video not available'.

Why would this be?

Thanks
by gr4z
Mon Feb 15, 2016 11:41 am
 
Forum: Technical Support
Topic: 'Video not available'
Replies: 2
Views: 1283

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